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Introduction - Filter the information
GETTING STARTED Chapter II. Filter to discover insights Introduction For the CXinsights.io solution, filtering means selecting a group of comments. This selection will be characterized by analytical results, emotions, and changes over time. The ...
Access advanced filters on module pages
It is possible to launch multi-filter searches over a defined period of time and a defined project. On most pages, the filter section is accessible on the clear banner at the top of the pages. By clicking on " More filters", the user opens an ...
Multi-filters: key principles
You can add as many filters as you want in the search bar. The scope of the possible searches is infinite! All our results are therefore calculated immediately. Multi-filters can be launched while filtering over a period and a project: The search ...
Search for Verbatim
Dedicated specifically to displaying customer comments, a dedicated display screen called Comment View is available for navigating and analyzing comments. It is located in the Global module. Search for one precise comment If you wish to access a ...
Filter by theme (by a category)
You can filter on the themes of the subject through the filter bar. To access the advanced search, please read the following article: Access advanced filters on module pages The list of available themes is visible in the Category overview screen. It ...