Select a project

Select a project



The data has been integrated and processed and you want to access it?

All comments and analyses on the platform are grouped into Project entities. 

A project is a group of data collected from one or more sources (surveys, social opinions, social networks, etc.), whose common point is the coherence of the topics discussed (only one thematic classification per project). You can select a project any way you want: 
 
  1. At the home page of the platform
  2. On all pages where the project selector is present


Choose the project on the homepage


After connecting to the platform, each available project is presented on the entry page in a map mode display with the first results. It includes the name of the project, the dates of the data, as well as the emotional index and the volume of data over the entire period.

By clicking on a map, you select the corresponding project:




Choose a project on all pages where the project selector is present

On all pages, except for the Reporting pages in edit mode, the project selector displays a list of available projects. By selecting a project from this drop-down list, all the data on the page is recalculated accordingly and comments or information are automatically reloaded on the project in question. There is no need to click on the " Filter" button to start the update.




ATTENTION

When navigating, when selecting a project on the platform, any additional filters, including the period, are reset. Indeed, these filters may not exist on the newly selected project.


All rights reserved: Qemotion France SAS (2021)

What is Qemotion? We are providing CXinsights.io, A SaaS Customer Experience solution to analyze emotions into customer feedbacks. Our goal is to identify and prioritize pain points in the Customer Journey, reduce churn and enhance the customer experience.


    • Related Articles

    • Introduction - Filter the information

        GETTING STARTED   Chapter II. Filter to discover insights Introduction For the CXinsights.io solution, filtering means selecting a group of comments. This selection will be characterized by analytical results, emotions, and changes over time. The ...

    • Filter comments by size

      For all projects, you can filter by comment size criteria and this filtering is accessible through the filter bar. This filter is useful to select verbatim examples according to the size you want to assign for this purpose in an email or ...

    • Filter by data source

      A project can come from several sources. On any project, a  Source key criterion has been created by default. To access it, you must access the white banner at the top of the page in the dedicated search field (if not visible, click on  More ...

    • Filter by period

      Time is a major dimension because all customer experience parameters change over time: products, locations, human contact points, etc. and period comparison is an easy way to observe the improvement and deterioration dynamics at play mentioned by ...

    • Filter by your dimensions (Survey)

      For surveys, when the data are responses to a satisfaction questionnaire, NPS or other, each line of data in the data file may have a date, a respondent (ID), several comments, and a large amount of classification, profile, segmentation, and/or ...