Make it easy to access customer comments

Make it easy to access customer comments


The interfaces of the Q°emotion platform have been designed with the aim of facilitating access to customer comments at all levels. This is why at many levels, the graphics displayed have been made dynamic and access to the verbatim is direct.

 This is the case at the solution level:
  1. On the graph of the distribution of verbatim into primary emotions
  2. On all emotional index bubbles
  3. On all points of maps and mappings
  4. On all theme and category labels

In addition, on all reports, a Verbatim selection is possible, by defining the positive or negative feeling of the selection, by filtering on one or more themes, over a period, on the size of comments, on locations or on other contextual information, etc.

The reading of comments is also facilitated by the interface of filters on emotions which allows you to focus your research on one or more specific emotions during the reading.





All rights reserved: Qemotion France SAS (2021)

About Qemotion –

We are offering a Customer Experience solution called “Cxinsights.io”. The goal of our SaaS Solution is to capture emotions from survey comments and webreviews to unlock valuable insights, identify irritating points and reduce churn.


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