Access advanced filters on module pages

It is possible to launch multi-filter searches over a defined period of time and a defined project.

On most pages, the filter section is accessible on the clear banner at the top of the pages. By clicking on " More filters", the user opens an additional banner that extends the filtering possibilities.

In the additional banner, you can select one or more types of filters, in the following order of appearance on the list of choices:

➔ Thematic Filter

These are the subjects discovered in the speech, organized on 3 levels of categorization (Category, Sub-Category, Sub-Sub-Category).

➔ Other filters available

These are the contextual information elements present with each comment.

➔ Text search

This is a field where you can enter keywords in the search engine of the comments database.

When you click on the Filter button, all the data on the page is recalculated accordingly and the comments or information are automatically reloaded on the filters considered.

Once the project has been selected, the project data is at the top of the page:

< Filter by period

Multi-filters: key principles >

What is Qemotion? We are providing CXinsights.io, A SaaS Customer Experience solution to analyze emotions into customer feedbacks. Our goal is to identify and prioritize pain points in the Customer Journey, reduce churn and enhance the customer experience.