Access advanced filters on module pages
It is possible to launch multi-filter searches over a defined period of time and a defined project.
On most pages, the filter section is accessible on the clear banner at the top of the pages. By clicking on "
More filters", the user opens an additional banner that extends the filtering possibilities.
In the additional banner, you can select one or more types of filters, in the following order of appearance on the list of choices:
➔ Thematic Filter
These are the subjects discovered in the speech, organized on 3 levels of categorization (Category, Sub-Category, Sub-Sub-Category).
➔ Other filters available
These are the contextual information elements present with each comment.
➔ Text search
This is a field where you can enter keywords in the search engine of the comments database.
When you click on the Filter button, all the data on the page is recalculated accordingly and the comments or information are automatically reloaded on the filters considered.
Once the project has been selected, the project data is at the top of the page:
All rights reserved: Qemotion France SAS (2021)
What is Qemotion? We are providing CXinsights.io, A SaaS Customer Experience solution to analyze emotions into customer feedbacks. Our goal is to identify and prioritize pain points in the Customer Journey, reduce churn and enhance the customer experience.
Related Articles
Multi-filters: key principles
You can add as many filters as you want in the search bar. The scope of the possible searches is infinite! All our results are therefore calculated immediately. Multi-filters can be launched while filtering over a period and a project: The search ...Filter by theme (by a category)
You can filter on the themes of the subject through the filter bar. To access the advanced search, please read the following article: Access advanced filters on module pages The list of available themes is visible in the Category overview screen. It ...Introduction - Filter the information
GETTING STARTED Chapter II. Filter to discover insights Introduction For the CXinsights.io solution, filtering means selecting a group of comments. This selection will be characterized by analytical results, emotions, and changes over time. The ...Search for a category (or a theme)
As seen in the last Chapter Introduction - Filter the information, you can easily filter by themes of the subject on all the pages of the platform thanks to the filter bar. If this bar does not appear, you can click on More filters. You can either ...Filter by data source
A project can come from several sources. On any project, a Source key criterion has been created by default. To access it, you must access the white banner at the top of the page in the dedicated search field (if not visible, click on More ...