How to rename a project ?
As user, you may want to modify the name of a specific project. It is possible !
In the configuration section of your project, there are two ways to access it:
- Via the home page of your project, by clicking on Configuration, then Rename.
- It is also possible to change the name of the project in your Settings, in the Projects section.
NOTA BENE
Kindly notice that a project name have a maximum of 25 characters or letters.
All rights reserved: Qemotion France SAS (2021)
All rights reserved: Qemotion France SAS (2021)
Qemotion proposes CXinsights.io, a Customer experience solution: A SaaS solution that is capturing emotions from survey comments and webreviews and that is unlocking valuable insights.The customer experience management platform showcases the emotions along your real customer journey, the interactions with the staff described by your clients etc.
You can therefore determine in an easier way the key action levers like:- key insights and variations,- main irritating points, - main enchantment points.
The platform helps you manage and prioritize the improvement actions you want to launch in order to improve the customer experience. As a consequence, you will increase loyalty and decrease churn levels.
The platform helps you also diffuse information into your organization with automated emotional alert systems, that transform your CRM into a Customer Enriched Emotion Management system (CEEM).
More information on: https://www.qemotion.com
Qemotion proposes CXinsights.io, a Customer experience solution: A SaaS solution that is capturing emotions from survey comments and webreviews and that is unlocking valuable insights.
The customer experience management platform showcases the emotions along your real customer journey, the interactions with the staff described by your clients etc.
You can therefore determine in an easier way the key action levers like:
- key insights and variations,
- main irritating points,
- main enchantment points.
The platform helps you manage and prioritize the improvement actions you want to launch in order to improve the customer experience. As a consequence, you will increase loyalty and decrease churn levels.
The platform helps you also diffuse information into your organization with automated emotional alert systems, that transform your CRM into a Customer Enriched Emotion Management system (CEEM).
More information on: https://www.qemotion.com
Related Articles
Select a project
The data has been integrated and processed and you want to access it? All comments and analyses on the platform are grouped into Project entities. A project is a group of data collected from one or more sources (surveys, social opinions, social ...Data configuration (Surveys / Files)
If the Q°emotion team has carried out the project configuration for you, the prerequisites for the filters on your dimensions are normally met. You can proceed to the next paragraph. In order for the solution to be able to read and integrate all your ...General reporting principles
Within the °Reporting module, 3 zones have been defined to allow the creation of a reporting model and are visible on the diagram below. In blue on the diagram, the area A area ( Selection and display area) allows you to navigate through the ...Module °Alerts: create a new alert
How to create a new alert in seconds ? The steps To create a new alert on the application you only need to access the dedicated page Alerts by email. Choose a project (An alert is necessarily linked with a project). Click on the blue button Create an ...How to download emotional results of the project ?
Each user can download the emotional results of his or her project. From the Settings, go to Processing History section and select Download all data and results. A link or several links (depending on the volume of verbatims) is sent to the user's ...