What is a project within the platform ?

What is a project within the platform ?

A project is a group of data collected from one or more sources (surveys, social opinions, social networks, etc.), whose common point is the coherence of the topics discussed (Same classification model is used for all the data of one project).



To know more about this topic: Select a project


All rights reserved: Qemotion France SAS (2021)

About Qemotion –

We are offering a Customer Experience solution called “Cxinsights.io”. The goal of our SaaS Solution is to capture emotions from survey comments and webreviews to unlock valuable insights, identify irritating points and reduce churn.


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